Organizational change happens one person at a time, starting with leaders who understand themselves and their influence.
Successful change in an organization – whether it’s growth, merger, service improvement, or fundamental cultural change – depends on understanding and buy-in by those who are affected; these are the people who can either make or break the success of the change.
Leaders at every level of the organization share a communication role in the change process. Just as each leader must carry out a piece of the business plan, each must also develop and implement a communication plan to support the business plan.
In this customized workshop participants will learn:
- What employees want and need to know to about organizational changes
- How communication affects job satisfaction, performance, and commitment to the organization
- How to anticipate or listen for concerns about change
- How to develop messages to address those concerns
- How to choose the medium that’s right for the message
- How to involve other team members in communication planning
- How to measure results of communicating change